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Privacy Policy

Last updated: January 2016

Please read the following Privacy Policy to understand how we use any information we may collect from you. This Privacy Policy applies to KRAISOFT COM CO., LTD. website and applications downloaded or sold through the website. The Privacy Policy is current as of the effective date set forth above. We reserve the right to change this policy from time to time.

We receive and store any information you enter on our website or that you provide to us when you use our products or services. Some information, such as a valid email address or credit card billing information, may be necessary to purchase a game, subscribe to game content or otherwise transact business with us. You can choose not to provide certain information, but then you might not be able to successfully place an order. We use the information that you provide for such purposes as verifying your right to access products and services, billing, responding to your requests, customer service inquiries, improving our products and services, and communicating with you.

Your password, subscription activation codes and credit codes are unique to your account and are designed to protect your account and purchased content from unauthorized use. KRAISOFT COM CO., LTD. is not responsible for any lost, stolen, or otherwise disclosed passwords, subscription activation codes and credit codes. You are responsible for keeping the confidentiality of your password, subscription activation codes and credit codes. representatives will never ask you for your password, subscription activation codes and credit codes.

KRAISOFT COM CO., LTD. uses the information we gather for the purposes of providing our products and services to you, to bill you for products and services, to communicate with you concerning your account, purchased products, services and content and for other customer service, authorization, account history and billing purposes.
Your email address may be occasionally used to communicate you concerning product upgrades and special offers and promotions. In this case, an email message sent contains an option to unsubscribe from further promotional emails.

We will not reveal or store your credit card information such as credit card number when you place an order. The entire credit card information is directly and securely transmitted to the appropriate credit card processing company during order processing.

Any information we collect will be securely processed, stored and archived in databases and backups that reside in the United States.

We will take reasonable steps to ensure that the personal information we collect and store is reliable, accurate, complete and current. If the personal information we have about you is inaccurate, you may ask us to correct, amend, or delete your personal information by notifying us using the contact form.

If you choose to visit KRAISOFT COM CO., LTD. website, your visit and any dispute over privacy is subject to this Privacy Policy, including applicable limitations on damages, arbitration of disputes, and application of the law of the state of New York. If you have questions about the privacy aspects of our products or services or would like to make a complaint, please contact us using the contact form.